This course is designed for front line staff and volunteers who offer information, advice and support service for vulnerable adults. It is based on The National Competence Framework which was developed following consultation with a wide range of agencies, service users and carers. It also drew on findings from serious case reviews and from CQC inspection reports.

The course aims to help you demonstrate your ability to work with Safeguarding issues. 

For front line staff and volunteers there are 5 areas of competence that you need to evidence:


1.   Understand what Safeguarding is and your role in Safeguarding Adults.

2.   Recognise an adult potentially in need of Safeguarding and take action

3.   Understand how to make a safeguarding referral

4.   Understand dignity and respect when working with individuals.

5.   Have knowledge of your local Multi-Agency Safeguarding Procedures.


Each competency requires that you provide evidence of your knowledge and understanding. Completing this course will provide you with a certificate of achievement.


This is a test upload, please do not attempt to enrol. For more information of if you have any questions please contact your course admin. 

This course is designed to give a snapshot of information regarding the Deprivation of Liberty Standards, and the role of advocates within the framework. It would be suitable for those interested in expanding their knowledge about DoLS, how they are currently authorised, and the obligations placed on relevant parties.

This course aims to provide you with an overview of the role of a mentor.

Introduction to Mentoring – Aims and Objectives



  • By the end of the course, you will have a better understanding of;
  • What a Mentor does
  •  Some of the skills and qualities involved in mentoring
  • The mentoring process
  • The benefits of Mentoring
  • The barriers and limitations to successful mentoring