Introduction to the Level 2 Award in Independent Advocacy

Learning Outcome 1

Outcome 1 Understand the principles of Independent Advocacy

Assessment criteria

The candidate can:

1.1 Identify the principles of independent advocacy

1.2 Describe the circumstances which may lead to an individual accessing independent advocacy

1.3 Identify people independent advocacy supports

1.4 Describe independent advocacy models

Range

Principles:  e.g. outlined within the Advocacy Charter (e.g. independence, inclusion, client focused, empowerment, choice)

Circumstances: oppression, communication issues, lack of information, discrimination, social exclusion, mental health needs

People: e.g. learning disabilities, mental health conditions, older people, young people

Models: e.g. Citizen Advocacy, issue based, group/collective, statutory, self

Learning Outcome 2

Outcome 2 Understand the role of the Independent Advocate

Assessment criteria

The candidate can:

2.1 Explain the role of the independent advocate

2.2 Describe the skills and attributes required for independent advocacy

2.3 Identify activities which are outside of an independent advocate’s role

2.4 Describe what individuals gain from independent advocacy

Range:

Role: e.g. supporting an individual to have a voice, supporting an individual to make choices, safeguarding, challenging discrimination, information provider, representation

Skills and attributes: e.g. active listen, communication skills, approachability, reliability, perseverance, non-judgmental

Activities which are outside of: giving advice of any kind, replacing any part of a health or social services professional’s role, helping with practical activities, becoming a befriender

Gain: e.g. having a voice, being listened to, gaining confidence, understanding rights, having the support of someone who is not judging or assessing them

Learning Outcome 3

Outcome 3 Understand communication methods used in Independent Advocacy

Assessment criteria

The candidate can:

3.1 Describe the method of active listening

3.2 Identify ways of communicating with advocacy partners

3.3 Explain how accurate record keeping aids communication

Range:

Active listening: e.g. structured, focus on the speaker, paying close attention, understand the message, not interrupting, reflection and feedback, respond appropriately, showing interest,

Learning Outcome 4

Outcome 4 Understand equality, diversity and inclusion

Assessment criteria

The candidate can:

4.1 Define the terms

• equality

• diversity

4.2 Describe different types of discrimination

4.3 Identify activities undertaken in independent advocacy to support inclusion

Range:

Types of discrimination: e.g. direct, indirect, passive, institutional

Activities e.g. accessible buildings, accessible referral systems, accessible information, complaints, appeals

Feedback and Evaluation

As part of our aim for continual improvements in the delivery and assessment of our City & Guilds qualifications, we would be grateful if you would spare a few minutes, once you have completed and passed this qualification, to complete a feedback questionnaire . 

The questionnaire is the Feedback and Evaluation section at the end of the course. 

  All information is anonymous unless you opt to give us your name 

The information gathered from completed questionnaires will be used collectively with others to highlight areas of good practice together with other areas, which may need additional improvement.  Even if you do provide your name in this questionnaire you will not be individually identified in any analysis of the questionnaire data.

Thank you in advance