Introduction to the Level 2 Award in Independent Advocacy

Outcome 3 Understand communication methods used in Independent Advocacy

Assessment criteria

The candidate can:

3.1 Describe the method of active listening

3.2 Identify ways of communicating with advocacy partners

3.3 Explain how accurate record keeping aids communication

Range:

Active listening: e.g. structured, focus on the speaker, paying close attention, understand the message, not interrupting, reflection and feedback, respond appropriately, showing interest,